Frequently Asked Questions

Everything you need to know about shopping with K12 Gallery & TEJAS

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number as soon as your order ships.

What is your return policy?

If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. Items must be in their original, unused condition.

Do you offer international shipping?

Currently, we only ship to addresses within the United States. We hope to expand our shipping capabilities to international destinations in the near future.

How can I track my order?

Once your order is processed, an email confirmation will be sent to you containing a link to your tracking information.

Are your products handmade or mass-produced?

At K12 Gallery & TEJAS, we pride ourselves on a curated selection that includes unique handmade pieces from local artisans alongside high-quality retail goods.